Redefining Contact Center QA
It is a NDA B2B SaaS company that develops an AI platform for quality control and call analysis in contact centers. Their product helps automatically evaluate 100% of calls and chats, identify issues, train agents, and monitor the performance of AI agents.
The project focused on long-term business growth. We combined strategic UX, technical SEO, and conversion-focused design to create a website that ranks for valuable search terms, communicates the product clearly, and converts interested visitors into customers.